Refund policy

Thank you for shopping at my Sofia Designs store. I offer a wide selection of high-quality digital products that are carefully curated to enhance your digital experience. As a digital products store, I strive to provide accurate product descriptions and previews to help you make informed purchase decisions.

I encourage you to review the product details, specifications, and compatibility requirements before completing your purchase. If you have any questions or concerns about a specific product, my customer support team is here to assist you. Feel free to reach out via this email:

When a refunds are acceptable:

  • Technical Issues: In the rare event that you encounter technical issues with a digital product that prevent you from accessing or using it as intended, please contact me immediately. I will do my best to resolve the issue promptly.

I’m committed to delivering a seamless and satisfactory shopping experience. Should you encounter any challenges or have any questions regarding my refund policy, please do not hesitate to contact me.

Thank you for your understanding and for being a valued customer.